Amazon made a significant stride toward global dominance last month. It is evident that Amazon intends to disrupt numerous new industries simultaneously, including the beverage alcohol industry, through the acquisition…
Now that Amazon has abolished its Amazon Fresh food delivery fee, delivery is clearly the most important competitive retail weapon for competitors racing to acquire and retain customers. It's a…
Pepper, a little unassuming robot who bursts into dance while greeting new acquaintances, was one of the most popular "people" at the recent ICX Summit in Dallas, Texas. According to…
According to a research issued today by the American Customer satisfaction Index (ACSI), customer happiness in retail has improved for the third year in a succession. The retail sector as…
Digital change is never simple. As comfortable as we may be in the digital world around us, changing systems always necessitates an adjustment phase as employees, management, and customers adjust…
According to eMarketer, annual holiday retail sales in the United States exceeded $1 trillion for the first time in history in 2019. The November-December holiday sales season of the previous…
The COVID-19 pandemic has brought about the most significant transformation in the retail industry in decades. Consumers are now emerging from the year of significant turbulence with altered behaviors, distinct…
The pandemic and vaccine deployment are unquestionably influencing the economic landscape of 2021. Numerous retail executives anticipate that it will require anywhere from one to five years to regain pre-pandemic…
In 2020, U.S. consumers spent $861.12 billion online, a 44% increase from the previous year. In an effort to attract consumers, retailers are currently employing every trick in the book.…
Opportunities for convenience retail services in environments that have not traditionally offered them are expanding as technology advances. Elliot Maras, editor of Kiosk Marketplace and Vending Times, made this statement…